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Student Tech Support Desk

Student Tech Support Desk

Need help connecting to wifi, printing, or navigating your eLearning? The Student Tech Support Desk provides help to all current SCC students, regardless of major, technical ability, or knowledge.

Student Tech Support Desk

Free and Low-Cost Internet Plans

Wifi symbol in neon colors

National Digital Inclusion Alliance

The National Digital Inclusion Alliance (NDIA) has compiled a list of current offers from ISPs that will help low-income households to acquire service at low or no cost. Most have eligibility limitations linked to income or program enrollment. The list also includes established, nationally available low-cost plans offered by nonprofit organizations. All offers are less than $20/month total cost (with no installation fees).

NDIA Internet Plans


AT&T is offering unlimited internet data and internet access for limited income households at $10 a month through the Access from AT&T program.

Access from AT&T

California Connects Mobile Internet

California Community Colleges students are eligible for the California Connects Mobile Internet service. This new mobile hotspot service, powered by Sprint, offers nationwide 4G LTE connectivity and allows users to connect up to 10 wifi-enabled devices for up to 10 hours on a single charge, with no contract required, for only $19.99 a month.

California Connects Mobile

El Dorado County Internet Connectivity For Students

Learn about free wifi available to students in El Dorado County.

El Dorado County Internet Connectivity For Students

United Ways of California Low-Cost Internet

See if you qualify for low-cost internet through the United Ways of California by entering your zip code.

United Ways of California

Free Public Wifi

Students can access free public wifi or hotspots in various public places in and around Sacramento. Use the following resources to learn more:

Computer and Technology Support and Resources

Adobe Creative Cloud

Students have access to Adobe Creative Cloud for $39.99 per semester or $79.99 per year. Please follow the instructions below to install Creative Cloud Desktop Apps on your personal device.

  1. Visit to start the purchase process.
  2. When prompted, select California, then your college name.
  3. Use your Los Rios email address (ending with .edu) to complete the verification and purchase process.

For more information on how to download or install apps, see Download and Install Creative Cloud Apps Help.

Canvas Online Learning System

Many in-person classes are moving to Canvas, the online learning management system used by the Los Rios colleges.

Go to Canvas

If you are new to Canvas, use the following resources to learn more about how to use the system:

Contact Canvas Support

You can call Canvas 24/7 Support toll-free, 24 hours a day, seven days a week:

  • For American River College, call (844) 589-3851.
  • For Cosumnes River College, call (844) 592-2203.
  • For Folsom Lake College, call (844) 600-4947.
  • For Sacramento City College, call (844) 612-7419.

Quick Tip Videos

Enrollment and eServices Tutorials

Class Search Tool

eServices: Using your Student PIN

More Video Tutorials

Folsom Lake College has collected videos to help with enrollment, eServices, and more:

Video Tutorials

Microsoft Office 365

If you are enrolled in the current semester, then you are eligible to use Microsoft Office 365, which includes Word, Excel, and PowerPoint.

Go to Office 365

Preparing for Online Learning Videos

California Community Colleges' California Virtual Campus - Online Education Initiative (CVC-OEI) has a series of Canvas and online readiness videos available to students.