Online Services

This page is updated frequently as new information becomes available.

Campus Closures and Remote Operations

The Los Rios Colleges have begun 100% remote operations including moving all classes and student services online until further notice.

Use the following online resources during the campus closure due to COVID-19.

Computer and Technology Resources

Adobe Creative Suite

Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions below to enable access to Creative Cloud Desktop Apps on your personal device.

  • Visit https://creativecloud.adobe.com and use your school credentials to sign in.
  • If prompted, select Company or School Account and then enter your password. Or provide your credentials in your school’s login screen.
  • From the Creative Cloud website, browse for and download your desired app. Click Apps on the top of the page to view all apps.


For more information on how to download or install apps, see Download and Install Creative Cloud Apps Help

Canvas Online Learning System

Many in-person classes are moving to Canvas, the online learning management system used by the Los Rios colleges.

Go to Canvas

If you are new to Canvas, use the following resources to learn more about how to use the system:

Contact Canvas Support

You can call Canvas 24/7 Support toll-free, 24 hours a day, seven days a week:

  • For American River College, call (844) 589-3851.
  • For Cosumnes River College, call (844) 592-2203.
  • For Folsom Lake College, call (844) 600-4947.
  • For Sacramento City College, call (844) 612-7419.

Microsoft Office 365

If you are enrolled in the current semester, then you are eligible to use Microsoft Office 365, which includes Word, Excel, and PowerPoint.

Go to Office 365

Preparing for Online Learning Videos

California Community Colleges' California Virtual Campus - Online Education Initiative (CVC-OEI) has a series of Canvas and online readiness videos available to students.

Student Tech Support Desk

Need help connecting to Wi-Fi, printing, or navigating your eLearning?

The Student Tech Support Desk is an on-campus support service for current students that provides technological assistance with distance education tools and software.

We troubleshoot issues that prohibit students from successfully completing course work (hardware and software) and provide technology literacy tutoring (one-on-one or in groups).

Technical support is available to all current SCC students, regardless of major, technical ability or knowledge.

Get Student Tech Support

Internet and Wifi Resources

Free and Low-Cost Internet Plans

The National Digital Inclusion Alliance (NDIA) has compiled a list of current offers from ISPs that will help low-income households to acquire service at low or no cost. Most have eligibility limitations linked to income or program enrollment. The list also includes established, nationally available low-cost plans offered by nonprofit organizations. All offers are less than $20/month total cost (with no installation fees). 

View Free & Low-Cost Internet Plans

Other options:

AT&T is offering unlimited internet data and internet access for limited income households at $10 a month through the "Access from AT&T" program.

California Community Colleges students are eligible for the California Connects Mobile Internet service. This new mobile hotspot service, powered by Sprint, offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi enabled devices for up to 10 hours on a single charge, no contract required, for only $19.99 a month.

Free Public Wifi

Students can access free public wifi or hotspots in various public places in and around Sacramento. Use the following resources to learn more:

Financial Resources

Los Rios Student Emergency Fund

The Los Rios Student Emergency Fund provides immediate financial assistance (usually within 24 hours) to students involved in catastrophic or unexpected emergency situations. These one-time grants of up to $500 have no repayment obligation.

Apply for Student Emergency Fund

CARES Act Direct Support for Students

As many people are aware, the federal stimulus package – the Coronavirus, Aid, Relief, and Economic Security (CARES) Act – includes one-time support for higher education institutions to help address the immediate and urgent impacts on our students and colleges.

Check your Message Center in eServices for information about important steps you can take to increase your chances to be eligible for these funds, including filling out a FAFSA if you haven’t already. Unfortunately, there is not enough money from the federal government for all of our students, so we will be focusing on making sure our neediest students who meet federal requirements for these funds are supported first.

These grants will range between $100 and $400, based on your financial need and the number of units you were enrolled in this Spring. We anticipate the first payments to students will be made in early May. We know that many students’ financial needs will extend beyond the current semester, so additional resources will also be distributed to qualifying students in the Fall.

We are committed to supporting students who have acute financial needs, including finalizing similar direct payments for undocumented students who are not eligible for CARES Act funding. We will have more information about eligibility and the process for securing these funds soon.

You may also be eligible for other federal funds from the CARES Act as well, as part of its Assistance for American Workers and Families program. View the full Consumer Financial Protection Bureau guide to COVID-19 economic stimulus relief funds and steps you can take to access funds if you haven’t already.

Wellness Resources

Aunt Bertha

Aunt Bertha is an online social care network that connects people and programs — making it easy for people to find social services in their communities

Go to Aunt Bertha

California COVID-19 Resources for Emotional Support and Well-Being

The coronavirus (COVID-19) outbreak is changing life for all of us. You may feel anxious, stressed, worried, sad, bored, depressed, lonely or frustrated in these circumstances. You are not alone.

24-hour Suicide Prevention Lifeline
1-800-273-8255 or text 838255

24-hour Domestic Violence Hotline
1-800-799-7233 

Call 911 if you or the person you are helping is in immediate danger.

View Additional Statewide Wellness Resources

Los Rios Employee Assistance Program

Employees may take advantage of our District Employee Assistance Program (EAP), a free, confidential resource.

Online Student Support Services

CalWORKs

CalWORKs is here to serve you in a fully online environment during the COVID-19 remote operations. Please call or email for drop-in or scheduled appointments.

Velisa Robertson, Student Personnel Assistant
(916) 558-2307

Minh Tran, Student Personnel Assistant
(916) 558-2677

Sandra Belmares, Supervisor
(916) 558-2090

scccalworks@scc.losrios.edu

Active and enrolled CalWORKs students may schedule an online appointment with a counselor.

Schedule Your CalWORKs Counseling Appointment

Find out more information about CalWORKs.

City Hub

Search for free or reduced-cost services like medical care, food, job training, and more.

City Hub

Counseling

Returning students may schedule an online appointment with a counselor.

Make an Online Counseling Appointment

DSPS

DSPS is here to serve you in a fully online environment during the COVID-19 remote operations. Please call or email for drop-in or scheduled appointments.

(916) 558-2087
DSPS@scc.losrios.edu

Find out more information about DSPS.

EOPS/CARE/NextUp

Due to the COVID-19 crisis, scheduling must take place online. Please email raynarp@scc.losrios.edu for scheduling of second contact.

Learn more about EOPS/CARE/NextUP.

Financial Aid

Financial aid award, disbursement and processing will continue as scheduled during the temporary physical campus closure.

View Tasks, Messages, Awards in eServices and check Los Rios Gmail. Students must upload, FAX, or mail TASKS at this time.

Learn more about Financial Aid.

Health and Wellness Services

Health Services is still available remotely to current Los Rios students and employees. Please email SCC-HealthServices@scc.losrios.edu or call (916) 558-2367 and leave a message. We will get back to you as soon as possible.

Library

The Library's online services will remain available during the closures. Learn about completing your research online, finding online assistance, and other frequently asked questions.

Library COVID-19 FAQ

Student Leadership and Development

SCC is operating a virtual counter for Student Leadership and Development services. We are conducting student senate and clubs and events board meetings online which are open to the public. Students can be heard during public comments at the virtual meetings.

Get in touch with us via the contact cards at:

Clubs and Student Leadership

Tutoring

Advanced Technology Design Lab

D&DM and EDT students have access to our Design Lab Canvas portal for discussions, resources, and chat. Live help is available using Canvas and Zoom during regular lab hours. Check the Canvas page for the latest Zoom link. Email Chris, seddonc@scc.losrios.edu, if you are having any difficulties.

Business/CIS
Business Student Center

Get help with Accounting and Economics. Just add our section of HSER 1000, Section 17257, in your eServices in order to access our Canvas portal. If you are having difficulty, you can contact Dalal at abbousd@scc.losrios.edu.

CIS Lab

Get help with computer programming, networking, computer applications and other computer science courses. To access our Canvas portal add our section of HSER 1000, Section 17583, in your eServices. If you have difficulty, contact James at w1617772@apps.losrios.edu. We're here to help!

Davis Center

All tutoring services normally available at the Davis Center will now be offered online.

Davis Center Online Tutoring

Learning Skills and Tutoring Center (LSTC)

The LSTC is available fully online to support students in Math, Chemistry, Statistics, Physics, Biology, languages and more.

LSTC Online Tutoring

Math Lab

You can continue to access the Math Lab using our Canvas Portal. If you signed up for our section of HSER 1000, you should already see us in your Canvas Dashboard. Otherwise, please add our section of HSER 1000, section 17582, in your eServices. If you're having difficulty, you can contact Halsy (BoydH@scc.losrios.edu) or Michelle (GitongM@scc.losrios.edu) or call us at (916) 558-2447. We're here to help!

Reading and Writing Lab

The Reading and Writing Lab (ENGLB 55) has moved online! Please check the announcements in your ENGLB 55 Canvas section for information on how to access online tutoring and receive assistance on your Lab assignments.

RISE

RISE Program online tutoring works just like face-to-face tutoring. Using Google Hangouts and Google Docs through your Los Rios Gmail, you can meet with a tutor in real-time. Just like any appointment in the RISE Center, tutors can help with Math, English, Science, and more for any class at Sacramento City College. Please do one of the following to schedule an online appointment:

West Sacramento Center

Our WSC Math Lab IA's are available in the discussion boards of the SCC Main Campus Math Lab canvas shell, HSER 1000, section 17582. You can still make appointments with us by filling out this form.

The Writing Center

The Writing Center is a free resource available to all SCC students to help with any writing they are working on for any SCC class. Our staff of student peer tutors, faculty, and staff tutors can meet with you online using Google Hangouts and Google Docs, which are available for free through your Los Rios Gmail accounts.

To schedule an online appointment, please fill out this form, email us at SacCity.WritingCenter@gmail.com, or call us at (916) 650-2988.

Before your first appointment, we will also ask you to add the Writing Center in your eServices account, using the course code 17834. It's 0 units, so it's free!

WEAVE Confidential Advocate

If you have experienced sexual harassment, sexual assault, or domestic violence, your WEAVE Confidential Advocate is here to support you.

Call (916) 568-3011 or email WEAVE@losrios.edu Monday through Thursday 8:30 am to 4:00 pm.