SCC LMS Blog

Learning Management Systems Support

Thursday, January 21, 2010

Multi classes - viewing the gradebook by class section

For those of you who are teaching Multi classes (more than one section combined into one D2L class site), you should be know that you can view the "Enter Grades" screen by class section if you don't want to see a list of all your students mixed together. This is extremely helpful, particularly when you are going to enter final grades at the end of the semester.

To view the Enter Grades screen by section:
1-Click on Grades in the Navbar
2-Make sure you are on the Enter Grades screen where it says "User List" at the top (you can choose it from the upper left "Grades Area" tab if you are on the Manage Grades "Grades List" screen instead)
3-Near the top of the page, you will see where it says "View By" and "User" will be selected. Change it to "Sections" and click apply.
4-A new selection box will appear, and you can choose the section there that you want to display, then click "Apply".

Presto -- your grades screen will now show only those students in that particular section. You can change this selection at any time.

Tuesday, January 19, 2010

Content Display Issue Resolved

The content display issue that some users experienced on Monday, 1/18 was isolated to one particular server in the D2L server array and has been resolved.

Monday, January 18, 2010

Issue with D2L Content not displaying - 1/18

We are experiencing an issue with the D2L "content server" not pulling up images, files, or document links that are internal to D2L. The result is that some areas of your course may produce a message saying "An unexpected error occurred" and you'll notice that the college logo does not appear in the navigation bar, among other errors. The error appears to be isolated to one of the 13 web servers that is used to connect to D2L, and the problem is being corrected. In the meantime, if you find you are experiencing the error, we recommend that you log out of D2L, clear your browser cache, close your browser, then re-open it and log in.

Tuesday, January 12, 2010

Are you up-to-date? At 2010 vs 2009?

If you have copied a course from last year that uses Restrictions to set visibility dates, be sure to check your spring course for 2010 dates. Especially quizzes, dropbox folders and discussions.

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Enrollment 2010 Spring

You will notice that your D2L class enrollment has happened for Spring 2010.

Remember to manage enrollment (drop students) from the Online Grading System, not in D2L. Go to http://inside.losrios.edu

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Sunday, December 20, 2009

D2L Trouble Reported

Monday, Dec 21 pre-dawn - Problems solved.

Sunday, Dec. 20th 11 am: Content server is not responding properly, downloading grades is not working and at 9 pm upload files is not working. Creating a new module or a folder in Manage Files is also not working.

Problems have been reported to DO-IT and D2L.

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Wednesday, December 16, 2009

Respondus LockDown Browser - Problem 12/15

FYI - ARC instructors reported students were having problems opening quizzes/exams requiring the Respondus LockDown Browser on Tuesday late afternoon to evening. As of Wednesday, the problem is no longer an issue. We finally got confirmation from Respondus that the problem was on their end. According to their email, the problems were from approximately 6:15pm Tuesday night until shortly after 1:00am Wednesday morning.

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