SCC LMS Blog

Learning Management Systems Support

Sunday, December 20, 2009

D2L Trouble Reported

Monday, Dec 21 pre-dawn - Problems solved.

Sunday, Dec. 20th 11 am: Content server is not responding properly, downloading grades is not working and at 9 pm upload files is not working. Creating a new module or a folder in Manage Files is also not working.

Problems have been reported to DO-IT and D2L.

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Wednesday, December 16, 2009

Respondus LockDown Browser - Problem 12/15

FYI - ARC instructors reported students were having problems opening quizzes/exams requiring the Respondus LockDown Browser on Tuesday late afternoon to evening. As of Wednesday, the problem is no longer an issue. We finally got confirmation from Respondus that the problem was on their end. According to their email, the problems were from approximately 6:15pm Tuesday night until shortly after 1:00am Wednesday morning.

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Tuesday, December 15, 2009

PeopleSoft Maintenance 12/18-12/21 - OGS & D2L

Notice from DO-Information Technology:

The PeopleSoft HR/Student system will be down for Scheduled Maintenance from Friday, December 18, 11:30 PM through Monday, December 21, 7:00 am. In addition, all systems that draw data from PeopleSoft will not be updated during the down time. They will be up-to-date on Monday morning. This includes the Online Grading System (OGS), Desire2Learn, Remote Data Mart (RDM), Library, Access Card, and Sticker databases.

If you have any questions about this scheduled down time please contact the help desk @ 3012.