Frequently asked questions

Please check the following items before calling our office:

Answers

If I have an Individualized Education Plan (IEP) from high school, do I qualify for DRC services?

Counselors may use an IEP to give students temporary accommodations; however, in order for the accommodations to become permanent, students will need to provide additional documentation of disability signed by a medical professional OR students will need to complete our Learning Disability testing process.

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If I do not have an IEP or any other documentation of disability, and I want to be tested for a learning disability, can I get accommodations right away?

No. You must complete the LD testing process and be determined eligible by our LD Specialist before you may receive any accommodations.

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How do I start LD testing?

If you were referred by a DRC Counselor, then you will be contacted by an LD staff to come in and start the LD testing paperwork. If you are coming in on your own, go to A-2 and ask to start the LD testing paperwork. You may come in Mondays through Thursdays, 8 a.m. to 4 p.m. or Fridays by appointment only. Call 916-650-2925 or 916-558-2283

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Can DRC Counselors provide only accommodations and disability-related counseling?

No. DRC Counselors are trained and qualified to do academic counseling, career counseling, personal counseling, and crisis counseling, in addition to providing accommodations and disability-related counseling.

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Does the DRC provide specialized tutoring within its program?

No. The DRC does not have any form of specialized tutoring within our program; however, we can provide tutoring referrals for the general SCC Tutoring Center, plus an additional hour per week for students who are registered with us.

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Where do I get a Service Request, and where do I turn it in? What if I need help filling it out?

Services requests can be found at the front of our office (Temp 8), with any DRC Counselor, or in A-2. They are to be turned into the DRC front desk. If you need assistance with filling out the service request, you may drop in or make an appointment to see a DRC counselor. The front desk staff is also available for quick questions regarding the service request.

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Where do I pick up my Instructor Notification Letters?

Letters are to be picked up in PAC-102. If you turned in your service request at least two weeks prior to the start of the semester, your letters should be available by the first day of the semester. If you turned in your service request after the semester began, allow five to seven business days for the letters to be generated.

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What are your hours of operation?

The DRC is open Monday through Thursday, 8 a.m. to 6 p.m., and Friday, 8 a.m. to 4:30 p.m. Counselors are available for drop-in and regular appointments every day we are open.

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What are the hours of operation for the proctored testing center?

The proctored testing center is open Monday through Thursday, 8 a.m. to 6 p.m. (exams must be completed by 5:30 p.m.), and Friday, 8 a.m to 3 p.m. (exams must be completed by 2:30 p.m.). The center is closed on Fridays during the summer session. Alternative testing times may be available by appointment only.

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The counselor I usually see is not available until next week, and I really need to see someone right away. What can I do?

We work as a team here at the DRC. You may see any DRC counselor, or you may try contacting your counselor via email.

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I am currently registered with the DRC and would like to change my accommodations. What do I need to do?

If you are an LD student, you must meet with a LD specialist to change your accommodations. All other students may meet with any DRC Counselor to discuss changing your accommodations.

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I want to increase my extended time for exams. What do I do?

You must make an appointment with a DRC counselor to discuss increasing your time. Generally, students receive one and a half times the standard testing time. Students who are blind and/or have severe mobility impairments may qualify to receive double time or more. Any increase in your extended time will be based on documentation of your disability and functional limitations.

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I am eligible for shared notes, but I cannot find anyone willing to volunteer in my class. What do I do?

If you and the instructor have attempted to find a volunteer and have not been successful, there is a form that you and your instructor sign stating your attempt. Turn the form in to the DRC front desk, and our support staff will begin looking for a hired notetaker for you. We have a limited number of notetakers, and it may take significant time to find someone who fits with your schedule.

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