Monday, October 8, 2007

Internet Connection Lost - Sat 10/6

Notification from LRCCD Help Desk: On Saturday (10/6/07) about 5:45pm we experienced an outage of the DS3 circuit connecting Los Rios to the Internet. The problem was isolated and resolved by AT&T technicians at about 9:15pm. Although there were no problems with the Los Rios servers that support Blackboard, PeopleSoft, and other systems in the Data Center, this network outage caused these servers to be inaccessible via the Internet.

We realize that Blackboard is heavily used on the weekend and evenings and we apologize for this disruption. Los Rios technicians, in addition to the AT&T technicians, respond quickly and the problem was resolved as timely as possible.