Friday, September 7, 2007

Problems accessing the discussion board

Some faculty have reported that when navigating their Bb course sites, they receive a “cannot find this page” error when clicking on the links to the discussion board.  We are researching this issue.  There is a background process that runs inside of Blackboard that is “sticking” and causing this problem.  Our district Server Administrator has reset this problem and it appears to have gone away for the time being.  As it is reported again, we will attempt to take the same action.  We also have an open ticket with Blackboard, which has already been escalated, and we hope to have more news on this topic soon.