Monday, September 24, 2007

Blackboard service interruption - Sunday 9/23

There was a failure of the Los Rios bridge/bandwidth shaper just inside
the CENIC router yesterday morning (Sunday 9/23) at approximately 11:30
AM. It was restored to service at approximately 5:45 PM. During this
period Internet services to/from Los Rios were down. Problem diagnosis
and service improvement analysis is continuing.

This failure directly affected access to the Blackboard system, and we have
received reports that it was down as late as 7:00 pm on Sunday.