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Web Accessibility Tutorial
 

Blackboard

Blackboard

What is Blackboard?

Blackboard is a course management tool that allows classes to be taught fully online. Many faculty who teach face-to-face also use tools available in Blackboard such as discussion boards and digital drop boxes.

The Los Rios Community College District (Sacramento City College, American River College, Cosumnes River College, and Folsom College) uses Blackboard as the delivery system for online distance education courses.

For quite a while, the accessibility of online courses at Sacramento City College has been discouraging to some of our students with disabilities.  In addition to several of Blackboard’s tools not being usable to screenreaders, the underlying structure of the system was confusing and wrought with roadblocks for people who do not access the Internet with a standard keyboard, mouse, and monitor. For this reason, we have often discouraged our blind students from taking online courses in Blackboard.

June 29, 2006: After conducting user testing with several DRC students, we've concluded that Blackboard can be quite accessible and usable by visually impaired people who use screenreaders!


Keys To Success

The following are “keys to success” for SCC students who use screenreaders and want to take an online class:

  1. The student must have at least an intermediate working knowledge of their screen reader (usually JAWS).

  2. The online instructor’s content must be “accessible.” Some potential problem areas are PowerPoint files, pdfs, and multimedia. For instructors who need help to ensure accessible content, please contact Janelle Pettler to have the site checked.

  3. The online instructor’s course must be well generally organized, consistent, and have clear directions for students. This will help all students, not just students with disabilities.

  4. Instructors should be flexible with the use of certain Blackboard features. For example:

    1. If students cannot use synchronous Chat (requires Java plug-ins for use with JAWS), a good alternative is Yahoo i.m. or another instant messaging client; they tend to work better with screenreaders.

    2. Quizzes and testing utilities may be difficult to access with a screenreader. An option is to have students copy and paste quizzes from Blackboard into Microsoft Word, complete the quiz, and email the Word file to the instructor.

    3. Be flexible with how students do group work. The Collaboration tool in Blackboard utilizes the same previously mentioned chat feature. Allowing students to work with email, instant messaging, or other methods as an alternative will be helpful.

Where Do I Go To Learn More About Blackboard?

Contact Melissa Green, Instructional Development Coordinator, for information about teaching online with Blackboard or "enhancing" your face-to-face class with Blackboard.


How Do I Ensure That My Blackboard Content is Accessible?

Check out these accessibility tips for Blackboard or contact Janelle Pettler, Alternate Media Specialist.

Optional Reading:

Blackboard's Accessibility Resource
Find out more about Blackboard's accessibility projects, how they are making their software more accessible for all users,

Instructional Development Department Homepage
Learn about the technology training and support services that are available to SCC faculty, including help with Blackboard, Manila, and Web Accessibility.


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Updated 07/06/2006
Sacramento City College